This is the most important question you should ask.
You must be sure you are selecting the right supplier for you.
We have answered this question in detail here: Why Us.
Can I visit your factory?
Yes, of course. Most of our big customers come to see us during the Canton fair or the Hong Kong Toy Fair, as they are already in the area. During these fairs we have many visitors coming to our factory, so please make a solid appointment in advance to make sure we can give you the proper attention you deserve.
I love your toys. But where are the prices?
Low wholesale prices are flexible, and depend on the order quantity.
The larger the qty, the lower the price will be.
Are you a factory or a trading company?
We are both. We produce many kinds of RC toys, RC cars and drones.
But we cannot possibly produce all the popular RC toys and drones.
We are surrounded by drone factories and toy factories, and offer some of their products for sale as well.
What is the MOQ?
Our minimum order quantity is usually one carton per product.
Can I buy just one unit?
Sorry, No. We are selling wholesale only.
Can I get free samples?
Sorry, No. If you are a qualified wholesale buyer and really need a sample before you place an order, we can offer a sample, but sample charge with courier costs will be applied.
Where are the goods shipped from?
Most small shipments are sent by courier, by air or by post office from our factory in Chenghai City, Metro Shantou, in Guangdong province.
But larger shipments will be sent via ocean freight from the port in Shenzhen or Hong Kong.
What is the lead time?
The lead time is not fixed. It can only be calculated after we know which toys exactly you are buying, and how many.
How can I pay?
PayPal, Western Union, Cash, Letter of credit (L/C), Bank wire transfer (TT).
Is my money safe?
Yes, it is. But you need to be careful.
For your protection, only the payment accounts with our proper stamp & signature on the PI / Contract are valid. Please DO NOT pay to any account which is not officially approved.
Is the quality guaranteed?
Yes. Every single toy or drone is tested and inspected before we ship.
Are your prices lower than other suppliers?
Yes. We are the factory in most cases. No one can offer a better price.
If someone offers a lower price than us….maybe something is wrong…?
I am new in the business, can you help?
Yes. We have 40 years experience in the import/export business. We can guide you every step of the way.